Privacy Promise – Tzell Travel Group
|Tzell Travel Privacy Promise. Tzell believe in protecting your privacy.
These are our ten promises to you:
1. Notice. When we collect your personal information, we’ll give you timely and appropriate notice describing what personal information we’re collecting, how we’ll use it, and the types of third parties with whom we may share it.
To access your information, ask questions about our privacy practices, change your marketing preferences or issue a complaint, contact us at:
Scope of this Policy
Your Consent to This Policy
Effective Date: [7/22/2010]
Frequently Asked Questions About Our Privacy Practices
Who are we?
How can someone learn about our privacy practices?
What is “personal information”?
What personal information do we collect about you?
* Information You Provide. If you’re making a reservation on one of our Web sites, we’ll ask for your name, address, e-mail address, phone number and credit-card number, which we need to secure your reservation. We’ll save that number to facilitate future reservations. If you choose to create an online profile your credit card information may be shared with a travel agent for purchases requested on your behalf. The sharing of this information to travel agencies is only used for requested services and not for any other purpose. If you provide us comments through the “Email Us” features on our Web sites, we’ll provide a way for you to include your contact information, but you can also choose to provide anonymous comments. If you establish a Web site account with us, we’ll ask for your basic contact information to facilitate future online reservations. Another way we try to anticipate your needs is by conducting market research. We will occasionally invite our past customers to participate in surveys or focus groups where we will ask for your opinions about your experience with us or about new services we are considering. Your participation in our market research is always on a voluntary basis.
How can you access and update your personal information?
If you have additional questions regarding your personal information, please contact us. We will respond promptly within the time limits established by applicable law. For your protection, we may ask you for additional information to verify your identity. In most cases, we will provide the access you request and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so.
What steps do we take to make sure your personal information is accurate?
|How do we use your personal information?
* Newsletters, Special Offers, and Updates. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. We will occasionally send you information on products, services, special deals, and promotions. You can sign up for these emails from us on our Email Sign-up page.
Out of respect for your privacy, we present the option not to receive these types of communications. You can unsubscribe at anytime by contacting your travel counselor.
We use your personal information to make your travel reservations; to provide your requested travel-related services; to process your payment; to maintain your online account; to communicate with you regarding your account and future travel with us; to customize the content and layout of this Site to match your needs, interests, and preferences; and to learn more about the your needs and wishes to improve this Site and other aspects of our services.
* You may change your privacy preferences at any time by contacting your travel counselor.
Do we share your information with other companies?
Does our Site use spyware?
Do we collect personal information from children?
How long do we keep your personal information?
When we transfer your personal information to another country, we’ll take appropriate measures to protect your privacy and personal information. In addition, no matter where we transfer your personal information, it will remain subject to the terms of this Policy and your privacy preferences.
You should know that different countries have different data-protection laws, some of which provide more protection than others. By using this Site and participating in this Program, you are consenting to the transfer of your personal information to any country in the world, but only in accordance with the terms of this Policy.
How do we protect your personal information?
Although we use reasonable measures to help protect your personal information and comply with applicable data security laws, it’s important that you understand that no Web site or database is completely secure, or “hacker proof.” You can protect yourself and help us prevent computer crime by carefully guarding your password. If you believe the security of your account has been breached, contact us.
What about links to other Web sites?
How do we enforce our privacy promises?
How do we make notification of changes to this Policy?
What if your privacy concern is not addressed to your satisfaction?